Skip to main content

Frequently Asked Questions

The FAQ addon for CLIENTXCMS allows you to easily create and organize frequently asked questions adapted to each context: global FAQs, FAQs linked to a specific product, or FAQs by groups.

img

Basic Configuration​

To configure the FAQ addon, go to customization settings then to the FAQ tab. You will find all frequently asked questions there. img

You can define whether you want to enable helpfulness votes. This allows users to vote if a question/answer was helpful to them or not.

Adding a Question​

To add a new question, click the Create button. Fill in the following fields:

  • Title: The question title.
  • Group: If the question should be associated with a specific group.
  • Product: If the question should be linked to a particular product.
  • Content: The answer to the question.
  • Order: Allows you to define the display order of questions.
info

If the question is associated with a product, it will only appear on the corresponding product page. If it is associated with a group, it will only appear on the group page. Otherwise, it will be displayed in the global FAQ.

Site Display​

img

Theme Support​

To support FAQ display on your theme, your theme must include this code in the views/front/store/group.blade.php file:

@includeWhen(app('extension')->extensionIsEnabled('faq'), 'faq::widget', ['group' => $group ?? null])